Privacy Policy

Last updated: 7 April 2026

This Privacy Policy explains how Matthew Bartolo (“we”, “us”, “our”) collects, uses, and protects personal data when you visit matthewbartolo.com (the “Site”) or engage our coaching services. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and Malta’s Data Protection Act.

1. Who We Are

Matthew Bartolo offers executive coaching, leadership development, management coaching, and team workshops based in Malta.

Contact: [email protected] Website: https://matthewbartolo.com

2. What Data We Collect

We collect the following personal data:

  • Contact form submissions: name, email address, phone number (if provided), and the content of your message.
  • Booking and coaching enquiries: any information you voluntarily share when scheduling or discussing a session.
  • Technical data: IP address, browser type, device information, pages visited, and referral source — collected via cookies and analytics tools.
  • Marketing data: information about how you interact with our ads and Site (via Google Ads and Google Analytics).

3. How We Use Your Data

We process your personal data for the following purposes:

  • To respond to enquiries submitted via our contact form.
  • To deliver coaching services you have requested.
  • To improve our website and understand how visitors use it.
  • To measure the performance of our advertising campaigns.
  • To comply with legal obligations.

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Consent — for cookies, analytics, and marketing tracking.
  • Contract — to deliver coaching services you have requested.
  • Legitimate interest — to operate, secure, and improve our Site.
  • Legal obligation — where required by Maltese or EU law.

5. Cookies and Tracking

Our Site uses cookies and similar technologies, including:

  • Essential cookies — required for the Site to function.
  • Analytics cookies — Google Analytics, to understand visitor behaviour.
  • Marketing cookies — Google Ads, to measure ad performance and conversions.

You can manage your cookie preferences at any time via our cookie banner. For details, see our Cookie Policy.

6. Sharing Your Data

We do not sell your personal data. We may share it with:

  • Service providers who help operate the Site (e.g. hosting, email, analytics).
  • Google (Analytics and Ads) for the purposes described above.
  • Authorities where required by law.

Some of these providers may transfer data outside the EU/EEA. Where this happens, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

7. How Long We Keep Your Data

We retain personal data only as long as necessary:

  • Contact form enquiries: up to 2 years after last contact.
  • Coaching client records: as required for our contractual and legal obligations.
  • Analytics data: as defined by Google Analytics retention settings.

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (“right to be forgotten”).
  • Object to or restrict processing.
  • Withdraw consent at any time.
  • Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta — https://idpc.org.mt.

To exercise any of these rights, contact us at [email protected].

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Matthew Bartolo Email: [email protected] Website: https://matthewbartolo.com