Communication & Relationships

How to Talk to Anyone by Leil Lowndes The Author. Leil Lowndes has long engaged in studying the art of human connection. She’s a communication expert, speaker and former radio host who’s written a number of books on social skills, but How to Talk to Anyone is her most popular work to date. She writes with both humour and real life experience, not an ivory tower academic perspective. Knowing that not everyone feels confident walking into a room full of strangers, she provides simple, unvarnished steps for everyone to improve your people skills. Her tone is

Speaking Peace by Marshall B. Rosenberg The Author. Marshall B. Rosenberg was a clinical psychologist and the creator of Nonviolent Communication, commonly called NVC. He spent his life teaching others the magic of empathy and authentic dialogue. Through his decades of research on conflict zones, schools, prisons and families, Rosenberg has taught that peace starts from how we speak and listen. His teaching is not simply theoretical but very human and practical. His voice is warm and challenging — inviting people to consider how they talk to one another when they read and listen, to replace

Nonviolent Communication by Marshall Rosenberg Marshall Rosenberg (1934-2015) was a psychologist, mediator and educator who developed the Nonviolent Communication (NVC) method. He focused on issues of conflict resolution, empathy and compassionate dialogue. His global workshops empowered people from families to war-torn communities to converse in a more compassionate manner, more friendly and less hostile. Marshall Rosenberg, who argued that most of our conflicts stem from miscommunication and unmet needs, devoted his life to teaching people how to express themselves without becoming aggressive. With the power he has had in guiding therapists, educators, and leaders alike, his

Never Split the Difference  by Chris Voss Chris Voss spent decades negotiating for the FBI all over the world. He has concentrated on kidnappings, terrorist threats and high-stakes crisis situations. He has affected the way companies communicate. Voss later established The Black Swan Group for executives. Chris Voss mixes hostage negotiation with business communication methods. These skills are transferable to everyday relationships, as his book demonstrates. He’s against compromise, which he argues almost never brings very real results. It educates its readers psychological/emotional strategies. And then feelings, also having certain feelings, which makes the negotiation process

Crucial Conversations by Joseph Grenny, Kerry Patterson, Ron McMillan & Al Switzler Social scientist and best-selling author Joseph Grenny is an authority in leadership, persuasion, and effective communication. He co-wrote Crucial Conversations with Kerry Patterson, Ron McMillan, and Al Switzler, three other communication, organisational development, and corporate strategy scholars. So they created a handbook of how to manage impactful conversations, whether in the workplace or at home. Through an array of readings, they hope to provide readers tools for difficult conversations (often very emotional ones). Crucial Conversations focuses on challenging and high-stakes conversations. That book teaches

The Devil You Know by Dr Gwen Adshead The British forensic psychiatrist and psychotherapist Gwen Adshead, known for her work with some of the UK’s most violent and complex offenders, is a leading figure in the field. Adshead has worked with people in high-risk settings, working in the field for more than 30 years, and has experience in many high-security jobs including the notorious Broadmoor Hospital. Her amalgamation of psychiatric expertise combined with a grounding in the human psyche at their fundamental level is key to figuring out what makes people do something vile and violent.